Contact us

Australia

+61 3 8706 5000

Germany

+49 (0)4821 4370343

Netherlands (Instruments)

+31 (0)180 463411

Netherlands (Vision)

+31 (0)85 0436000

Netherlands (Precision)

+31 (0)20 4940840

Singapore

+65 68 72 08 63

United Kingdom

+44 (0)783 346 4884

Support

As an ISO-9001-2015 certified company we have the highest quality standards for our products, systems and services. Although first-line after sales and service is carried out by distributors, Observator also has a service department with well-trained and equipped service engineers.

FAQ

Q: Where can I find the contact details of the distributors?
A: Please take a look at the distributors page.

Q: How can I contact Observator’s service department?
A: Please use the contact information below to contact our service department:

Q: Can I have my instruments checked and/or calibrated by Observator?
A: Yes, that’s possible. We have an in-house calibration facility. More information about our service and calibration department can be found on this page.

Q: How can I send, for example broken, instruments to Observator?
A: Please complete the RMA request form and follow the instructions.

Q: Where can I find the available manuals?
A: Please take a look at the this page.

Q: Where can I find the available software?
A: Please take a look at this page.

Q: Where can I find the terms and conditions?
A: Please take a look at this page.

Q: How do I get an account for observator-docs.com?
A: Please send your request to [email protected].